Help

Support

Need help with Trekvana? Reach out anytime or browse the quick answers below.

Contact us

Questions, feedback, or bug reports? Email hello@streamslatestudio.com.

Frequently asked questions

How do trips generate?

Trekvana builds your itinerary with AI and verifies venues against Apple Maps. Most trips are ready in minutes, depending on how many stops you add.

Is my first trip free?

Yes. Your first trip is free. Trekvana Premium unlocks unlimited trip generation and is available via Apple In-App Purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple. On iOS, go to Settings → Apple ID → Subscriptions, select Trekvana, and choose Cancel.

How do I share a trip?

Tap the share button on any trip to get a link you can send to friends and family. Shared links expire automatically after 30 days.

Why should I double-check venue hours?

Venue hours and availability can change. Tap any stop in your itinerary to see details and verify opening hours before you visit.